The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without COMPANY’s prior written consent, unless it is positive and/or promotional in nature.
What we collect
We may collect the following information:
name and phone number
contact information including address
other information relevant to customer verification, including but not limited to, photo ID, proof of address.
This information will never be disclosed to third parties, besides in cases where you have undertaken payment fraud against our business, in which case, all information may be disclosed to relevant third parties such as law enforcement, credit reporting agencies, financial institutions, and your school / employer to retrieve our payment and to help law enforcement.
ArcusGold is not affiliated with RuneScape and we do not take responsibility for any action against your RuneScape account. We have never heard one of our customers
banned for Real World Trading (RWT), however this is does not generate a guarantee, we are not responsible for any actions taken to your account from purchasing any product from our website. If you do not make an attempt to contact us after you
order, we will either refund the payment, contact you through your e-mail address and/or telephone number provided on our order form, or will deliver as soon as you contact us through live-chat. All orders are delivered within a maximum of 24 hours.
If we are unable to deliver an order within 24 hours we will refund in full.
After delivery, the sale is finalized, and there are no refunds. We may allow you to request a refund for your payment to be used on other products on our site, at anytime prior to delivery. For example if you wish to order gold from another server, you may do so before delivery. Refunds are only granted if an order is not delivered within 24 hours. After delivery there is no option to exchange it for other products at our shop.
We have limits in place due to fraud and reserve the right to decline any order for any reason.
For customer service inquiries or disputes, You may contact us by email at [email protected] Questions related to payments made through G2A Pay services provider payment should be addressed to [email protected] Where possible, we will work with you and/or any user selling on our website, to resolve any disputes arising from your purchase.